For most companies connecting the dots when it comes to technology can be confusing, time consuming, frustrating, and COSTLY! Despite most firms now relying on technology to operate, many firms continue to ignore their IT until a major issue occurs, resulting in expensive downtime, lost production, idle staff, possible loss of business reputation, and big repair bills.
From the business owner’s perspective there are three basic truths regarding technology:
- It’s confusing, demoralizing, and stressful.
- It’s one of their least favorite aspects of running their business.
- They just want it to work without breaking the bank.
That’s why we develop and provide services to help clients: minimize risks to their practice, improve operating efficiencies and productivity to increase profitability.
We do this by following our 5 Pillars of IT Success.
Our 5 Pillars of IT Success are or “Best Practice” guidelines that define the configuration standard to ensure optimal security, stability and reliability for the modern accounting firm. This process has been developed using years of real-world experience working with 100’s of accounting firms around Australia and consists of the following components:
How effective are your IT systems at meeting your current and future needs?
We will assist you to devise a well-considered IT strategy to meet your specific objectives in a cost-effective and productive way. This is critical to ensure you only spend money where you need to.
What is the value of your records and data?
We provide you with state-of-the-art security solutions to protect the integrity of your systems, infrastructure and devices.
HOME FOR YOUR DATA
There’s no place like home, for your data!
Allow us to develop a data storage solution for your firm, ensuring that your server specifications meet your current and future needs, teamed with a configuration and maintenance plan that does too! This could be onsite, offsite, or a combination of the two that fits your growth and security requirements.
An operating system or equipment failure, damage by natural disaster, failure to back-up – these scenarios can fast become a reality.
We work with you to implement back-ups that ensure you are never offline for any length of time, with fast recovery systems that keep you and your business operational.
Having trouble navigating your systems? And what about ongoing system maintenance?
We work with you to document and execute a well-structured system, reducing your operational costs and saving you time. Teamed with a robust maintenance plan, small issues will remain just that – small.
Any compromise of “5 Pillars” will ultimately result in:
- System downtime
- Effects on user productivity
- Issues with support from manufacturers or other vendors
- Increased cost of maintenance
- Problems with other software/hardware/systems in which the system participates; and
- Disorder due to users not understanding how to use the system
Our services below ensure alignment within the “5 Pillars”.