What We Do

Too often, technology mishaps or disorganisation can get in the way of your business outcomes.
Technology For Gippsland removes this burden, so you’ll never have to worry about it again.

Aligning Your Technology With Your Goals For Tomorrow

Every month, employee productivity is hindered by technology mayhem. In a business with 15 or more employees, lost productivity results in tens of thousands of dollars in unnecessary payroll costs. At Technology for Gippsland, we identify all of the areas that technology impacts our clients and come alongside them as a provider, to help integrate our world-class technology solutions into their business systems. We do this by:

  • Closing your technology gaps which accelerates business success
  • Creating a customized plan to get you where you want to be
  • Understanding your business goals, your roadblocks, and your technology frustrations
  • Strategically enhancing operations to further business success

Predictable results from your technology means more productivity from your team. That means better margins and improved profits. It means tangible business results.

Let’s face it: all IT service providers tell you they “get to know your business”. You don’t need yet another IT service provider doing break-fix work, or a Managed Services Provider focused on selling you the latest cloud gizmo. You need someone with a proven process that delivers predictable business results from your technology.

Let's discuss your company's specific needs and the plan that will best meet your objectives.

Our Process - The 5 Pillars of IT Success

For most companies, connecting the dots when it comes to technology can be confusing, time consuming, frustrating, and COSTLY!

Despite businesses relying on technology to operate, many continue to ignore their IT until a major issue occurs, resulting in expensive downtime, lost production, idle staff, possible loss of business reputation, and big repair bills.

That’s why we develop and provide services to help clients: minimise risks, improve operating efficiencies and productivity to increase profitability.

What sets Technology For Gippsland apart from most IT providers is our clear, long-term strategy which we deliver in the form of our proven process - 5 Pillars of IT Success.

Our 5 Pillars of IT Success are our “Best Practice” guidelines that define the configuration standard to ensure optimal security, stability and reliability for your business.

Our services at a glance

Technology Consulting

As your fractional CIO, our technology success manager sees themselves as a partner in your business, which means we’re just as accountable for delivering results as any other internal department. Because we’re constantly documenting systems, collecting data, and establishing metrics, we’re uniquely positioned to advise your business on the impact of technology operations, helping to bolster your bottom line.

Technology Alignment Management

Our dedicated Technology Alignment Managers are experts on auditing and alignment and on site from the very first day we begin working with a client. They oversee the installation of our standardized toolset we use to support the client, and ensure everything integrates seamlessly with a client’s existing systems. This can take anywhere from a few days to several weeks, depending on the size of the company and unique requirements. They don’t leave until everything is working properly. The real work for our network administrators begins after the initial setup ends. During their scheduled on-site visits, they focus on the big picture while providing total transparency and communication to management of the overall health of the IT environment. Their role is crucial, and is one that truly differentiates Technology For Gippsland from our competitors.

Professional Services

Seamless project implementation is essential to upgrading systems or migrating software and hardware across the network. We have extensive experience in providing these services; however, they fall outside of our flat-rate IT service model and will be scoped and staffed according to project-specific needs. We identify the specialized skillsets needed to complete a project, then properly allocate internal and external resources to assemble the ideal implementation team. Our process ensures our clients always receive an estimated scope of work to approve prior to us conducting any work outside of our agreement.

Maintenance and Monitoring

All patches, updates, and other necessary actions will be completed seamlessly behind the scenes so you don’t have to worry about your IT and can enjoy peace of mind.

Cloud Services

Access your data from anywhere in the world, anytime, from any internet connected device.

Most of us have used Microsoft’s Office suite for years. Outlook, Word, Excel, etc. have become the go-to applications for email and productivity; not just in Enterprise Corporations but right down to smallest of businesses. Over the past several years, there has been a paradigm shift in the world of software: from something you bought and installed on your computer or network, to something you subscribed to and accessed with a web browser. This is cloud computing.

Network & Cyber Security

With advancing IT security threats and an ever-expanding reliance on technology in the workplace, businesses are starting to understand why network security impacts their people, processes, and bottom line.

It’s our job to take the think-work out of security for you. We provide the services and strategy to defend your business against cyber threats and prepare for future attacks.

As Cyber Security is about risk management and everyone as their own level of risk tolerance, we offer multiple levels of protection. Beginning with our Foundation Security Services, which consist of the tools that every business, regardless of size, needs to stay safe from cyber attacks.

VoIP Solutions

A powerful, easy-to-use VoIP system will improve your business communication.

When you investigate Voice over Internet Protocol (VoIP) solutions for your business’s communications, you will find many benefits. VoIP often costs far less than an on-premise phone system. It offers easy number portability. You can connect many distant offices or remote employees behind a single phone number and system, making it easy for your clients to reach you and for your people to talk to each other.

A powerful, easy-to-use VoIP system will improve your business communication. As an experienced technology success provider, we can help you leverage this technology and other unified communications solutions to increase staff productivity and client satisfaction.

Disaster Recovery & Business Continuity

Peace of mind and certainty having the knowledge that your data is safe and sound and you're able to get back operational fast when disaster strikes. Every business knows the importance of their data. The risk of losing your data is one of the biggest threats to your business. Do you know FOR SURE if your business could survive a theft, fire, flood, severe storm or even a server crash?

Work smarter, not harder. We are your company's technology department